Business Development Manager; Key Accounts
Charlotte, NC
Full Time
Manager/Supervisor
Solve Industrial Motion Group strives to be the trusted source for engineered bearings and power transmission solutions. Supported by a diverse range of products within Solve’s brand portfolio and our unmatched technical expertise, we have over 100,000 ready-to-ship components. At Solve we innovate with ambition, offering custom solutions in a wide range of applications. We obsess over our customers, leveraging our nationwide network for industry leading product availability, and best-in-class customer service. Our engaged team leads with integrity, and unites with purpose, driving toward innovation and continuous improvement every day.
POSITION DESCRIPTION: Reporting to the SVP of Sales, the Business Development Manager; Key Accounts is responsible for the growth and continued development of one of Solve’s leading accounts, through consultative sales, upselling and account management, while providing best-in-class solutions. By taking a proactive approach in identifying key decision makers within the targeted account, the BDM; Key Accounts will utilize their savvy communication and technical skills to present and promote Solve and its portfolio of products and services to evolve and transform relationships within this specific account. Working closely with other Sales and Business Development leaders throughout the organization, the ideal candidate will manage the relationship with our client as their “go-to” representative for all Solve brands. Leaning into their strong multi-tasking skills and project-planning experience, the BDM; Key Accounts will identify thoughtful and knowledgeable solutions to satisfy client inquiries. The ideal candidate will exercise their technical and mechanical application skills to trouble-shoot any product issues, always acting as a true business partner to our client.
RESPONSIBILITIES:
POSITION DESCRIPTION: Reporting to the SVP of Sales, the Business Development Manager; Key Accounts is responsible for the growth and continued development of one of Solve’s leading accounts, through consultative sales, upselling and account management, while providing best-in-class solutions. By taking a proactive approach in identifying key decision makers within the targeted account, the BDM; Key Accounts will utilize their savvy communication and technical skills to present and promote Solve and its portfolio of products and services to evolve and transform relationships within this specific account. Working closely with other Sales and Business Development leaders throughout the organization, the ideal candidate will manage the relationship with our client as their “go-to” representative for all Solve brands. Leaning into their strong multi-tasking skills and project-planning experience, the BDM; Key Accounts will identify thoughtful and knowledgeable solutions to satisfy client inquiries. The ideal candidate will exercise their technical and mechanical application skills to trouble-shoot any product issues, always acting as a true business partner to our client.
RESPONSIBILITIES:
- Drive sales growth through identifying current product needs, as well as opportunities to upsell
- Establish new stakeholder relationships within the customer (Executive, Sourcing/Logistics, Engineering/Quality & Site Leads) through consultative sales calls and subsequently utilize your technical product knowledge to assist in providing direction with their product selection
- Partner closely with Sales Leadership to gain pertinent customer information to be the most qualified resource for any sales support related needs
- Set-up customer account information in our internal CRM, and maintain and update all necessary customer information
- Prepare accurate price quotes for customers, enter and create corresponding sales orders, and advise them on future forecasted product updates
- Manage technical requirements for the Sustainment and New Product Development Teams by managing the PPAP process on all new line additions and oversight of drawing revisions
- Manage sourcing efforts of plant selections and production schedules
- Oversee supply chain management of complex shipping, assembly and packing requirements with oversight of outflow to customer plan in Mexico
- Communicate and collaborate with internal departments to find the best possible solution for our customers, while utilizing project management skills to develop, plan and close individual projects to expand customer buying habits
- Bachelor’s Degree
- 5+ years of sales and customer service experience
- Highly proficient in using Microsoft Office Suite
- 2+ years of technical training or equivalent industry experience
- Previous sales or customer service experience in the bearings and power transmission industry
- Previous field sales or customer service experience with end user calls
- Market competitive benefits package, including company-sponsored health coverage, life insurance, 401(k) plan with company match, paid parental leave and paid time off
- Work in a collaborative environment with passionate and innovative teammates
Apply for this position
Required*